Privacy Policy

Last updated: January 23, 2026

Family Tree Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or contact us through it.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property or service location

  • Information submitted through contact forms, estimate requests, or direct communication

You are not required to provide personal information to browse our website.

Non-Personal Information

We may automatically collect certain non-personal information, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

  • Referring website

This information is used for analytics and website performance purposes.

When We Collect Information

We collect information when you:

  • Fill out a contact or estimate request form

  • Call, email, or otherwise contact us

  • Subscribe to updates or communications (if offered)

  • Interact with or browse our website

How We Use Your Information

We may use collected information to:

  • Respond to inquiries and provide estimates

  • Schedule and deliver tree care services

  • Communicate service-related updates

  • Improve our website and customer experience

  • Analyze website traffic and usage trends

We do not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Compile aggregated analytics data

You can choose to disable cookies through your browser settings. Disabling cookies may limit some website functionality but will not prevent you from contacting us.

Sharing of Information

We may share information only in the following circumstances:

  • With trusted third-party service providers who assist with website hosting, analytics, or business operations

  • When required by law or legal process

  • To protect the rights, property, or safety of Family Tree Care or others

  • In connection with a business transfer, merger, or sale

All third parties are expected to keep information confidential.

Third-Party Links

Our website may contain links to third-party websites. Family Tree Care is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature. Due to the lack of an industry-wide standard, our website may not respond to all DNT signals.

Children’s Privacy (COPPA)

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Email Communications (CAN-SPAM Compliance)

If you provide your email address, we may use it to:

  • Respond to inquiries

  • Send service-related communications

  • Provide updates or relevant information

You may opt out of future emails at any time by following unsubscribe instructions included in communications or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the updated date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact Family Tree Care through the contact methods provided on our website.